Registration
Choosing a category or tier, using an existing account, and completing the application journey.
Get help with your Founding Era application.
Choose the topic closest to your question, then contact Ramah using the verified support channel below. Do not send passwords or full payment credentials.
Account access
Sign-in, verification, password recovery, or returning to a saved onboarding draft.
Partner setup
Property, room, experience, availability, media, launch-video, policy, or payment-preference questions.
Application status
Incomplete requirements, submitted applications, Founder review notes, approval, or activation.
Creator recruitment
Creator Plus or Pro selection, free recruitment, deferred payment, and post-approval referral access.
Technical issue
Upload failures, validation messages, broken navigation, or another problem using the website.
Verified contact
Write to Ramah support.
The repository does not contain an authorized durable support-ticket service. Email remains the truthful contact path; no success message is shown unless your email service sends the message.
Email Founding Era supportGeneral operator contactInclude your account email, application category and a concise description. Never include your password.
Before you contact us
How do I apply?
Choose your category, read its introduction, select a valid tier, use one Ramah account and complete every required onboarding item. The final review screen submits the application separately.
Can I change my tier?
You can change the selected tier before submission. Changes after submission or approval depend on the existing review and commercial rules; contact Ramah before making a payment.
When will my application be reviewed?
Ramah does not publish or guarantee a review deadline. Your dashboard shows the authoritative status and any recorded review note.
Why is my application incomplete?
The onboarding checklist identifies missing records. Partner media must be securely uploaded and linked; selecting a local file is not enough. Stay Partners also need three complete room offerings.
Why is a Partner launch video required?
It gives Founder Operations a reviewable presentation of the real property or experience. The video remains protected and does not publish the business automatically.
How do Creator payments work?
Creator recruitment is free. An approved Creator may secure an allocation, but payment and paid capabilities remain deferred until Ramah opens a verified activation process.
When does a Creator receive a referral link?
Only after Founder approval. The link records invitation attribution and does not itself create a payout, discount, or paid Creator entitlement.
How do I update submitted information?
Drafts are editable. Submitted records are protected for consistent review; use the recorded review note or contact Ramah for a controlled correction.
How do I access Ramah after approval?
Use the same Ramah credentials. Recognition and capabilities come from the shared backend after the applicable approval, payment, and activation checks.